Privacy Policy

At Odin Travel Desk (“we”, “us”, or “our”), your privacy is critically important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://odintraveldesk.com (the “Site”), or use our services.

1. Information We Collect

We collect personal information to provide our travel concierge services. This may include:

  • Contact details (name, email, phone, etc.)
  • Travel preferences and booking details
  • Payment information
  • Passport or ID data if required for booking
  • Browser/device metadata
  • Communication history with us

2. How We Collect It

We collect information directly from you when you:

  • Submit a booking or contact form
  • Communicate with our team via email or chat
  • Participate in surveys or promotions
  • Interact with our website (including cookies)

3. How We Use It

We use your data to:

  • Provide travel recommendations and services
  • Personalize your experience
  • Process payments securely
  • Improve our website and support
  • Send service communications or offers (opt-out available)

4. Sharing and Disclosure

We may share information with:

  • Travel service providers (e.g., hotels, platforms we use to book on your behalf)
  • Third-party service providers who support our operations
  • Authorities when legally required

5. Cookies & Tracking

We use cookies and similar technologies for analytics, website performance, and remarketing. You may control cookie settings through your browser or device.

6. Data Security

We implement appropriate security safeguards. While we take all reasonable steps to protect your data, no method of transmission is 100% secure.

7. International Data Transfers

Your data may be processed outside your country of residence to fulfill international travel services. We ensure appropriate safeguards are in place where required.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your data. To exercise these rights, please contact us at privacy@odintraveldesk.com

9. Updates to This Policy

We may update this policy to reflect changes to our practices. Any updates will be posted on this page with a revised 'Last Updated' date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@odintraveldesk.com.